The second-hand marketplace Members Share Displeasure Regarding Size Updates

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has altered its size classifications for women's and children's garments failing to inform every member regarding the update.

Online Platforms Backlash

Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.

The platform stated the new system was more in line with similar services.

They have suggested members to review their products and adjust the sizing manually when needed, which has left users frustrated.

Measurement Approach Modifications

Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.

Shopper Accounts

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Necessary Adjustments

Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.

Platform Context

The platform boasts over 100 million shoppers, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the service retracted a modification to its shipping options following member complaints.

Carol Brown
Carol Brown

Urban planner and writer passionate about sustainable cities, cultural diversity, and community-driven urban development.